Guest Service Agent
3.
0 Moses Lake, WA Moses Lake, WA Full-time Full-time $16 an hour $16 an hour The Guest Service Agent is vital to the success of Fairfield Inn Moses Lake! If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! What you will be doing:
Maintain a high level of guest service and hospitality Provide a positive and seamless arrival and departure experience Promptly and effectively field guest concerns or issues Interact with guests with a high level of professionalism, tact and diplomacy The ideal candidate for this position:
A keen sense of being proactive, responsive and caring Strong communication skills Hospitality or customer service experience highly preferred Proficiency in Microsoft Office High School Diploma or GED required We are:
The Hotel Group (THG) in partnership with Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At Hotel Equities, we have redefined business culture and captured it in our core values.
From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and ignored.
They define who we are and how we conduct ourselves with investors, guests, and one another.
Amazing Benefits At A Glance:
Insurance:
Medical, dental, vision insurance available for full-time employees and their family; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account Retirement:
After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match Paid Time Off:
Vacation Time - 80 hours on your first 3 years of service; Sick Time - 1 hour accrued per 30 hours worked Paid Holidays:
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day Other
Benefits:
Payactiv- same day pay up to $100 per pay period, Career Growth Opportunities/ Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other) Job Type:
Full-time Pay:
$16.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Night shift Weekends as needed
Experience:
Customer Service:
1 year (Preferred) Shift availability:
Day Shift (Required) Night Shift (Required) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Moses Lake, WA Moses Lake, WA Full-time Full-time $16 an hour $16 an hour The Guest Service Agent is vital to the success of Fairfield Inn Moses Lake! If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! What you will be doing:
Maintain a high level of guest service and hospitality Provide a positive and seamless arrival and departure experience Promptly and effectively field guest concerns or issues Interact with guests with a high level of professionalism, tact and diplomacy The ideal candidate for this position:
A keen sense of being proactive, responsive and caring Strong communication skills Hospitality or customer service experience highly preferred Proficiency in Microsoft Office High School Diploma or GED required We are:
The Hotel Group (THG) in partnership with Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At Hotel Equities, we have redefined business culture and captured it in our core values.
From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and ignored.
They define who we are and how we conduct ourselves with investors, guests, and one another.
Amazing Benefits At A Glance:
Insurance:
Medical, dental, vision insurance available for full-time employees and their family; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account Retirement:
After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match Paid Time Off:
Vacation Time - 80 hours on your first 3 years of service; Sick Time - 1 hour accrued per 30 hours worked Paid Holidays:
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day Other
Benefits:
Payactiv- same day pay up to $100 per pay period, Career Growth Opportunities/ Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other) Job Type:
Full-time Pay:
$16.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Night shift Weekends as needed
Experience:
Customer Service:
1 year (Preferred) Shift availability:
Day Shift (Required) Night Shift (Required) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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