Branch Manager Retail & Wholesale - Moses Lake, WA at Geebo

Branch Manager

Stewart Information Services Corporation (NYSE-STC) is a global real estate services company, offering products and services through our direct operations, network of Stewart Trusted Providers and family of companies. From residential and commercial title insurance and closing and settlement services to specialized offerings for the mortgage industry, we offer the comprehensive service, deep expertise and solutions our customers need for any real estate transaction. At Stewart, we believe in building strong relationships and these partnerships are the cornerstone of every closing, every transaction and every deal.
Job
Summary:
The Branch Manager is responsible for the daily activities of a specific branch while performing the duties of a production position
Job Roles:
Oversees daily activities of an escrow branch.
Supervises staff while responsible for coaching, mentoring and training of all branch escrow staff. Manages workflow and resolves escalated issues.
Aligns branch goals with business unit goals. Provides input to senior manager.
Works with internal and external customers to manager all aspects of a sale, resale or refinance transactions.
Answers questions and provides guidance regarding products, services or policies.
Manage the entire real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, TRID and company requirements and other written instructions.
Maintains existing client base and manages ongoing client and business challenges.
Works with sales department to ensure best working relationship with clients.
Conducts performance reviews and recommends hiring and termination actions.
Performs audits and recommends corrective actions. Executes corrective actions.
Handles complex or escalated issues.
Acts as a central point of person for branch employees.
In charge of the customer service satisfaction of branch customers.
May research and address inquiries regarding specific transactions and work directly with the title department, legal and/or claims department as needed.
Role Specific Knowledge:
Requires a HS diploma and 5 years of experience in the title industry.
Knowledge of commonly-used concepts, practices, and procedures within the title industry.
Relies on judgment to plan and accomplish goals.
Licensed escrow officer to title officer, if applicable by state.
Experience in a management role.
Strong decision maker.
Strong ability to multi-task
Excellent communication skills, both verbal and written.
Strong organizational skills.
Proficient computer skills
Ability to be a leader and take charge of situations that may arise.
Education, Licensure, and
Experience:
Completion of a High School Diploma
Possession of an Escrow License, if applicable in state
Minimum of 1-2 years of experience of supervising and a minimum of 5 years in the title industry which includes experience in title production.
Stewart. Real partners. Real possibilities. More information can be found at http://www.stewart.com, subscribe to the Stewart blog at http://blog.stewart.com or follow Stewart on Twitter @stewarttitleco.
Returning Job Seekers
Already have a candidate profile? Log in to access and update your current profile to access and update your current profile.
Stewart Employees
Stewart employees should access Careers through the Stewart Point internal jobs database.
Assistance for Applicants with Disabilities
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by calling 1-800-729-1900 option 1 or by email at careers@stewart.com.
Equal Employment and Nondiscrimination
At Stewart, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. Stewart takes affirmative action to ensure that applicants are recruited and employed, and that employees are treated during employment, without regard to their age, race, creed, color, national origin, ancestry, marital status, disability, history of disability, veteran status, nationality, or sex/gender. Some state or local laws also specifically prohibit discrimination on the basis of additional classifications, which may include ancestry, citizenship status, political affiliation, gender identity, sexual orientation, marital status and/or parental status.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.